Overview
Supervise and manage cross-functional course development teams creating effective educational products.  Support organizational goals and strategies utilizing a proven track record of effectively managing resources for results-driven outcomes and instructional design best practices.

Highlights
  • Proven track record of leading successful enterprise-wide educational change initiatives.
  • Developed 1000+ online, instructor led, and blended courses for higher education, corporate training, and association education.
  • Successfully lead selection, implementation and launch of LMS system for enterprise-wide training within 3 months of start date.
  • Developed 50+ higher education and association programs for online and blended delivery.
  • Successful development process innovation and implementation that reduced SME effort by 50% and ID effort by 60%.  Significantly reduced overall development time and improved SME satisfaction with the process.
  • Extensive experience with eLearning, instructional design, curriculum development, project management, process development, improvement, and implementation.
  • Experience managing department and development budgets > $14 million annually, also responsible for P&L and revenue generation.
  • Extensive experience leading and managing large virtual cross-functional teams.

Experience
Training Manager | Brave Health2020 - CONTRACT
  • Successfully lead selection, implementation, and launch of LMS system for enterprise-wide training delivery.
  • Developed training program to onboard behavioral health providers, at scale for organization undergoing massive hiring growth.
  • Successfully lead implementation of credentialling platform in collaboration with system provider to develop UX, and reporting functionality.
  • Supervise team of trainers and credentialing specialists.
  • 100% virtual position.

Sr. Instructional Designer | Empowered Education
2020 – 2020
  • Designed and developed online asynchronous courseware for health and life coaching.
  • Implemented new software tools to develop more effective instructional content delivery and improve the overall look and feel of the company’s instructional course catalog.
  • Implemented project management, and processes to streamline and organize the course development and maintenance process.
  • Successfully acted as lead change agent for courseware design in product development.
  • 100% virtual position.

Director Instructional Design and Production | Penn Foster (Acquisition) 
2019 – 2020
  • Lead and manage all instructional design, editorial, and graphic design for course development at Penn Foster
  • Manage cross functional team of instructional designers, media developers, copy editors, production staff, and SME’s.
  • Lead courseware development innovation and visioning.  Develop templates, working examples, and processes for developing upgraded courseware.
  • Successfully acted as lead change agent for courseware design in product development.100% virtual position.

Director Program Development | Ashworth College – Penn Foster
​2018 – 2019
  • Lead and manage all program and course development for career and degree programs at Ashworth College.
  • Re-designed the team structure and course development process reducing costs by 75%, increased quality and learning outcomes and retention significantly.
  • Manage cross functional team of instructional designers, media developers, copy editors, production staff, and SME’s.
  • Curriculum design and accreditation documentation
  • Successfully acted as lead change and turnaround agent for all product/program development.
  • 100% virtual position.

Director, School of Cybersecurity | Lunarline, Inc
2016 – 2018
  • Lead and manage all operational and course development initiatives in the School of Cybersecurity. (Including:  course development, business development, P&L, technology, staff management, ISO9001).
  • Mapped and aligned all content to NIST NICE framework.
  • Client engagement
  • Oversee development of school initiative to offer cybersecurity courseware on a variety of delivery platforms - including online, webinar, remote, micro-training.
  • Lead instructional designer.
  • 100% virtual position.

Director, Curriculum and Course Development | Colloquy / Everspring
2008 – 2016
  • Supervised and managed curriculum and course development projects and instructional design with higher education partners.
  • Developed training and instruction for corporate partners to be delivered online as self-paced, micro-training and micro-certification courses.
  • Supervised a virtual cross-functional team of course developers – including instructional designers, media developers, production, QA, and editorial staff.
  • Project management of complex delivery and maintenance schedule.
  • Quality matters, Kaplan Quality Checklist
  • 100% virtual position.

Director of Education | PGA – Professional Golfers’ Association
2007 – 2008
  • Implemented $10 million enterprise-wide curriculum redesign initiative to completely revise apprentice, member, and externally facing educational programs and content.
  • Managed annual department budget of $9.8 M, and curriculum development budget of $4.9 million
  • Supervised and managed 17 full-time staff instructors and administrators and over 55 adjunct faculty. 
  • Directed operations and administration of 32,000 sq. ft. educational facility.
  • Vendor selection, RFP’s, contracting, and project implementation.

Program Manager | EDMC OHE
2003 – 2007
  • Lead instructional designer of 250+ online courses kick off through close/maintenance.
  • Managed a cross-functional instructional design and media development team of more than 50+ members both domestic and international.
  • Planned and mapped curriculum, performed standards alignment, and accreditation documentation. 
  • Managed design, development, and accreditation of a Paralegal Studies program which received ABA approval for online offer.  At the time this was only the second online program approved by the ABA in the U.S.
  • Design Lead in Process Re-engineering initiative.  Outlined process, task analysis, needs assessment, template design, gap assessment, and consensus building within development team.
  • 100% virtual position.

Skills
  • Instructional Design / Instructional Technology
  • Curriculum Development
  • eLearning Design and Development
  • Budgeting / Financials – P&L > $5 million
  • Quality Matters
  • Accreditation and compliance
  • Project Management
  • Process Design and Improvement
  • Operations
  • Leading Virtual Teams
  • Faculty coaching
  • Captivate
  • Adobe Creative Cloud
  • Camtasia
  • MS Office Suite
  • G Suite
  • Moodle / Blackboard / Canvas / Relias – Administrator
  • HTML5 / CSS3
  • Responsive Web Design
  • Python Coding
 
Education

PhD - ABD | Southern Illinois University, Carbondale
Instructional Design and Educational Technology

MS Ed | Southern Illinois University, Carbondale
Instructional Design

BS Ed | Southern Illinois University, Carbondale
Secondary Education / History